Scheduling:

  • Schedules can be viewed and edited in the Student Portal on Mymusicstaff.com.
    • Lesson times are typically coordinated via email and later uploaded to the Calendar on Mymusicstaff.com. 
    • Students/parents can select their own lesson times (or sign up for extra lessons) through the Student Portal. To do so, select one of the Open Lesson Slots in the Calendar, if available. Be sure to double check the description on the Open Lesson Slot for location.
  • Lessons should be scheduled for a day and time that the student will be available every week throughout the term. Please check sports schedules, outside activity schedules, family schedules, etc. before selecting a time slot.
  • Please report scheduling conflicts at least 24 hours ahead of their scheduled lesson. I will do my best to make up cancelled lessons if both our schedules permit. However, there is no guarantee of a make-up lesson, as private instruction schedules are very tight and hard to work around. As such, it is best to let me know of any schedule conflicts well ahead of time in order to increase the probability of rescheduling.
  • Students are allowed to occasionally swap lesson times with other horn students as long as band director(s) and I are informed. Students are responsible for coordinating these swaps and informing me and the director(s), as I am often busy throughout the day and likely won’t be available to assist.
  • Time slots will not overlap. Students: please feel free to knock on the door as a signal that your start time is approaching (this is common practice among professionals!), and I will take this as a sign to “wrap it up” so as to respect every student’s time.
     

Cancellation Policy:

  • Cancellations can be notified via email, text or phone call.
  • PLEASE let me know of any interruptions to the daily/weekly class schedule, as lesson teachers are not by-default privy to school trips, assemblies, sports events, rehearsals, etc.
  • There will be no refunds given for cancelled lessons; instead, payment will roll over to cover the next lesson or be credited to the next month's bill.
  • Parents/students must give notice of cancellation no less than 24 hours in advance. Cancellations with insufficient notice will result in forfeiture of lesson payment and will not be credited to future billing. Exceptions may be made in the case of sickness or emergency.
    • I'd love a heads up in the morning if a student is out sick, but I won't penalize anyone for not communicating this.
  • Any student "no-show" will not be made up; a "no-show" is any lesson where the student fails to appear after the first 15 minutes of the lesson. "No-shows" will result in forfeiture of lesson payment, of which will not be credited to future billing. Exceptions may be made in the case of sickness or emergency.
  • In the case that students/parent(s) wish to terminate future lessons, any pre-paid lessons will not be refunded. It is up to the students/parent(s) whether or not they wish to attend the remaining lessons of the billing period.